Welcome to Rayhaan School Privacy Policy. At Rayhaan School (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our online Quranic education services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our services
• Sign up for a free trial class
• Create an account
• Subscribe to our newsletter
• Contact us through our contact forms
• Participate in surveys or promotions

The personal information we may collect includes:

• Full name
• Email address
• Phone number
• Age or age group
• Country of residence
• Time zone
• Payment information
• Profile pictures (optional)

Information About Children

We offer Quranic education services for children. We comply with applicable laws regarding children’s privacy. We only collect personal information about children with the explicit consent of their parents or legal guardians. If you are a parent or guardian and believe we have collected information from your child without your consent, please contact us immediately at privacy@rayhaanschool.com.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Referring URLs
• Time spent on pages
• Links clicked
• Pages visited

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your comments, questions, and requests
• Send confirmations, updates, security alerts, and support messages
• Personalize your experience
• Communicate with you about new offerings, promotions, and events
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues
• Comply with legal obligations

How We Share Your Information

We may share your information in the following situations:

• With Tutors: We share relevant information with our tutors to facilitate your classes.
• Service Providers: We may share your information with third-party vendors, service providers, and other business partners who perform services on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

We will not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to Access: You may request information about the personal data we hold about you.
• Right to Rectification: You may request that we correct or update your personal information.
• Right to Erasure: You may request that we delete your personal information.
• Right to Restrict Processing: You may request that we restrict the processing of your personal information.
• Right to Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
• Right to Object: You may object to our processing of your personal information.

To exercise any of these rights, please contact us at privacy@rayhaanschool.com.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small files placed on your device that allow us to enhance and personalize your experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Types of Cookies We Use:

• Essential Cookies: Required for the operation of our website.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
• Functionality Cookies: Enable us to personalize our content for you.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed.

International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

Retention of Your Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Marketing Communications

We may use your personal information to send you promotional emails about our services, special offers, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send or by contacting us.

Payment Information

We use trusted third-party payment processors to handle all payment transactions. We do not store your complete payment information on our servers. All payment transactions are encrypted using SSL technology.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: contact@rayhaanschool.com
• By phone: +201002602019
• By mail: 62 St Omar bn Khatab, Cairo

For California Residents

The California Consumer Privacy Act (CCPA) provides California residents with specific rights regarding their personal information. This section addresses those rights and explains how to exercise them.

Rights Under CCPA

• Right to Know: You have the right to request information about personal information we collect, use, disclose, and sell.
• Right to Delete: You have the right to request deletion of personal information we collect from you, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt-out of the sale of your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

For European Economic Area (EEA) Residents

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR).

Legal Basis for Processing

We will only collect and process your personal information where we have a legal basis to do so. Legal bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you), and legitimate interests.

Data Protection Rights Under GDPR

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

International Transfers

We ensure a similar degree of protection is afforded to your data by implementing appropriate safeguards when transferring your personal data outside the EEA, including standard contractual clauses approved by the European Commission.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section.

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By using our website and services, you acknowledge that you have read and understood this Privacy Policy.